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Case Study: Northumberland Scouts AGM

The Turbine Hall, at the CastleGate, is the ideal space to hold an AGM or awards ceremony. Comfortably seating 350 people in a theatre style and benefitting from in-house PA and AV systems, you can allow us to take care of the practicalities while you focus on the agenda.

We’ve invited one of our regular clients to tell you why it works for them. Northumberland Scouts have been using the Turbine Hall for AGM’s, award ceremonies and other events since 2010.

What made you choose the CastleGate as the venue for your first event, in 2010?

We initially chose Castlegate because of the central position for Northumberland Scouts. When we hold events they draw people from across Northumberland as far up as Berwick, across to Bedlington/Ashington, the coastal towns and the Hexham area. Transport links easily bring people into Newcastle so it’s ideal for us. We also were impressed with the size and facilities, the latter having improved year on year…

 What is it that keeps you coming back, seven years on?

I really enjoy the professional but friendly approach of the staff – nothing is too much trouble. I know when we turn up for an event that everything will be there for us or easily sought. This is ideal when preparing for our large presentations.

 Over the years, have there been any challenges and how have these been overcome or handled?

The changes over the years have always been smooth and seamless.  I have dealt with many staff members over the years and they have all been friendly and professional – nothing is too much trouble. The building changes have only added benefit to our experience.

 What, do you think, makes the CastleGate unique?

For us – we like to be able to cater for ourselves whether is organising outside caterers or providing our own tea and coffee. It helps us remain in budget for our events. The turbine hall is a huge and very versatile space but has character too. We benefit from the permanent staging at the front – it’s ideal for our requirements and the PA system is always available for us.

 What would you say to anyone looking for a venue to hold their AGM, or awards presentation?

I would encourage anyone to use your facilities – especially if they have larger numbers to seat. I always feel that ‘theatre style’ looks impressive when you walk into the Turbine Hall though we have utilised the ‘cabaret style’ which gave a more personal feel.

If you are interested in holding an event at the CastleGate please contact our fantastic events team enquiries@thecastlegate.co.uk or 0191 2332288.



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